Terms of Service

These terms govern use of discuva.org, the Discuva admin application, and the Discuva member application (together, the “Service”), provided by Discuva (“we”, “us”). By creating a workspace or using the Service, a church (“you”, the “Tenant”) agrees to these terms.

The Service

Discuva is a multi-tenant church management platform. Each Tenant gets an isolated workspace to manage members, attendance, giving, communication, and the other modules it chooses to enable.

Your account and responsibilities

• You’re responsible for the accuracy of data your church enters, and for how your admins and workers use the Service.
• You’re responsible for keeping admin credentials secure and for the actions taken under your church’s accounts.
• If your church collects data about its members, workers, or guests through Discuva, your church is responsible for having a lawful basis to do so and for your own obligations to those people — Discuva provides the tooling, not the legal basis for your church’s data collection.
• You won’t use the Service to send unlawful, abusive, or unsolicited communications, or in a way that violates the rights of members, workers, guests, or third parties.

Payments and giving

Where your church enables online giving, transactions are processed by third-party payment processors (Paystack, Flutterwave, or Korapay). Discuva is not a party to those payment transactions and is not responsible for processor outages, chargebacks, or disputes between a giver and a processor — those are handled per the processor’s own terms.

Subscriptions and billing

Paid plans are billed on the cycle shown at signup or in your billing settings. Fees are non-refundable except where required by law. We may change pricing with notice; continued use after a pricing change takes effect means you accept the new price at your next renewal.

Your data

Your church’s data is yours. You can export it, and if you cancel, you can request full deletion of your workspace’s data — see our Privacy Policy and Data Deletionpages for detail. We don’t claim ownership over the records you enter.

Acceptable use

You agree not to:

• Attempt to access another Tenant’s workspace or data.
• Reverse-engineer, scrape, or interfere with the Service’s operation or security.
• Use the Service to distribute malware, spam, or unlawful content.
• Resell or sublicense the Service without our written consent.

Availability

We aim for high availability but don’t guarantee uninterrupted access. We may perform maintenance, and will try to give notice for anything affecting availability in a material way.

Termination

You may cancel at any time from your billing settings. We may suspend or terminate a workspace that violates these terms, is used unlawfully, or has payment significantly overdue, with notice where reasonably possible.

Disclaimer and limitation of liability

The Service is provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, Discuva is not liable for indirect, incidental, or consequential damages arising from use of the Service. Nothing in these terms limits liability where it cannot be limited by law.

Changes to these terms

We may update these terms as the Service evolves. Material changes will be reflected by updating the date at the top of this page, and where reasonably possible, by notifying account administrators.

Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.

Contact

Questions about these terms: contact@discuva.org.